Creative Virtual

DECEMBER 10, 2020

I don’t need to tell you that not everything went as planned, but there were still some bright spots for us and the chatbot, virtual agent and live chat industry. Creative Virtual started 2020 celebrating the company’s Sweet Sixteen. 2020 was a record-breaking year for use of our virtual agent and chatbot implementations.

Virtual Agent 52

Virtual Agent Chatbots Technology Personalization 52

Creative Virtual

OCTOBER 18, 2018

It’s more important than ever for organisations in Asia Pacific to connect with digital customers and create a convenient, efficient and seamless customer experience. Creative Virtual will once again be supporting our partner company Continuous Technologies at the annual conference.

Virtual Agent 40

Virtual Agent Chatbots Self service Best practices 40

Call Experts

MAY 8, 2019

AI offers support for functions like: Natural language processing to understand conversations and interpret vital statistics with actionable recommendations. Chatbots or virtual agents can address a wide range of features and questions to provide relevant analysis and efficient protocol. Summer HR Conferences.

Customer Experience 65

Customer Experience outsourcing Call Center Virtual Agent 65

JustCall

MARCH 10, 2023

UCaaS Use Case for Retail Businesses Quality Customer Interaction Contextual customer interaction is the key to customer satisfaction, and UCaaS paves the way. Integrating all customer support tools into one platform lets you get better insight into the customer’s journey.

voip 40

voip Enterprise Government Analytics 40