Essential Call Center Tools to Increase Agent Efficiency
Calltools
MARCH 4, 2020
A video graphics card with at least 8 MB of RAM. Plus, you can use them with practically any type of phone, including VoIP and USB phones. In many call centers, PBX switches are essential for distributing calls to agents. By using ACD , you ensure that calls get answered as soon as possible. At least 2 GB of RAM.
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