NobelBiz

NOVEMBER 27, 2023

Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.

Call Logging 59

Call Logging voip Contact center software CRM 59

TechSee

SEPTEMBER 18, 2019

Implementing proper after call work processes can go a long way toward improving the customer-company relationship. Strategic CRM Processes: Incorporating after call work into standard workflows ensures that the company has the data it needs to build stronger relationships with customers.

Average Handle Time 84

Average Handle Time CRM Contact Center Gamification 84

JustCall

JANUARY 29, 2024

JustCall offers a 14-day free trial , which gives you a lot more time to take feedback from your teams and make the right decision. Challenge Required feature JustCall Sales Dialer Kixie PowerCall Agents can’t immediately contact new leads added on CRM and must wait for all the data to get added before beginning a campaign.

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

JANUARY 30, 2023

Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. into a CRM without any manual intervention. Hot desking – Multiple team members can access shared phones.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52

JustCall

APRIL 12, 2023

Compatibility with different platforms Check if the Gong alternative integrates with your sales tools, such as CRM, email, and video conferencing software. Ensure that the vendor provides excellent support, such as documentation, training, and responsive customer service, in case you encounter any issues or need help with the software.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

DECEMBER 23, 2022

Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. into a CRM without any manual intervention. Feedback on JustCall from Real-World Users.

voip 52

voip APIs CRM Enterprise 52

JustCall

APRIL 5, 2023

JustCall has earned a reputation as an all-in-one cloud phone system as it helps companies: Make and receive calls Send and receive SMS/MMS Manage communications over one portal However, CloudCall is more like a CRM as it has the ability to communicate through calls and texts. Available as a separate messaging bundle.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52