Call Center industry solution Marketing Personalization 
Hodusoft
OCTOBER 26, 2023
And various marketing and research companies use them to conduct surveys and take feedback. billion robocalls between January and August 2023, and each person receives about 17 spam calls every day. As per the Federal Trade Commission, robocall scams yielded a median loss of USD 1,400 per person in 2022!
AWS Machine Learning
SEPTEMBER 28, 2023
Generative AI understands context and relationships within the knowledge base to deliver personalized and accurate responses. Increasing the ability for citizens to access pertinent information in a self-service manner saves the department time and money, lessening the need for call center agent interaction.
Expert insights. Personalized for you.
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