Ansafone

JUNE 27, 2022

With Ansafone, an omnichannel allows customers seeking support to seamlessly, whether that’s: Phone calls. Video calls. Our overflow call center services include: phone. Furthermore, our company specializes in customer service, tier 1 technical support, sales conversion, and program enrollment.

call center solutions 62

call center solutions Call Center Interactive Voice Response Technical Support 62

TechSee

NOVEMBER 10, 2020

Instead of technical support agents attempting to explain with words how customers can fix their issues, they can visually show them via step-by-step actions and movements. Remote agents can see what their customers see through their smartphone cameras, and visually guide them to resolutions.

Customer Service 207

Customer Service Self service Average Handle Time Contact Center 207

aircall

OCTOBER 3, 2022

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. If you’re looking for a basic call center solution, CloudTalk might check all the boxes for you. Whether or not they offer distributed data centers.

Technical Support 62

Technical Support Analytics call center solutions Call Center 62

JustCall

APRIL 3, 2023

In such a case, you will call an inbound call center and speak to a representative who will engage in inbound call handling and will try to resolve your issues. The goal of an inbound call center is to provide a positive experience for the customer, which can help build brand loyalty and increase customer satisfaction.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

TechSee

NOVEMBER 6, 2018

Augmented Reality remote assistance takes this concept further by using AR and streaming videos to link the contact center and headquarters to the customer’s home or the field where the work is being performed, enabling agents to remotely solve hardware issues – seamlessly bridging the physical and virtual worlds. Efficient, never.

Technical Support 104

Technical Support Call Center Technology Enterprise 104

NobelBiz

JANUARY 16, 2024

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case. All enabled by NobelBiz leading contact center technology.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

TechSee

FEBRUARY 12, 2018

Providing the ability to visually overlay instructions and imagery is a game-changer in the efficiency of remote technical support. TechSee provides the first intelligent visual support solution powered by artificial intelligence and augmented reality. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84