JustCall

MAY 12, 2021

Sales enablement is the key to unlock the full potential of your sales reps. Equipping sales teams with the right tools, resources, and techniques increases your likelihood of converting leads. Having a skilled sales team is good. But, before we jump into that, let's get a quick understanding of what is sales enablement.

Sales 52

Sales call center software Scripts call center solutions 52

Callminer

APRIL 23, 2019

Train agents thoroughly on everything compliance-related and integrate PCI best practices into their scripts. Make sure that all call centre agents understand the rules and regulations specified in the PCI DSS policies for call centres. An often-used subjective measure of ‘quality of service’ is call scoring.

Best practices 159

Best practices Call Center Banking Contact Center 159

Callminer

SEPTEMBER 23, 2020

Read on to learn more: Tools to Leverage for Your Outbound Call Center. “A good outbound sales script contains a strong connecting statement. Why is it that you’re calling, what prompted the call.” Therefore, to raise sales it is vital to use features of the best call center software.

Best practices 182

Best practices Call Center Outbound sales Telemarketing 182