Quality Contact Solutions

JUNE 21, 2019

Jeri is a supervisor in our at-home, virtual call center. What makes Jeri a successful contact solutions supervisor? A successful contact solutions supervisor is a great communicator. Jeri is a great communicator and is constructive and respectful of the employee with her response. Meet Jeri Graesser!

Telemarketing 71

Telemarketing virtual call center Construction B2B 71

Tenfold - Contact Center Blog

NOVEMBER 30, 2017

Share responsibility and construct a common goal. Application leaders responsible for contact centers must match investment planning with operational and business goals”. In the recent times, the call center solutions hosted on cloud such as, virtual call centers, IVRs, cloud hosted dialers have changed the scenario , substantially.

Call Center 56

Call Center Customer Support Customer centricity Contact Center 56

ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution.

CRM 52

CRM Automotive Call Center Transportation 52