How Harnessing Empathy in Customer Service Drives Positive CX
3CLogic
AUGUST 31, 2021
The results of more than 300 surveys show a clear correlation between the two, particularly when it comes to telecommunications. Empathy Statements Call Center Agents Can Leverage. With these solutions, you can gain full visibility into agent performance and identify coaching opportunities to help them hone their skills.
Let's personalize your content