AWS Machine Learning

APRIL 27, 2023

The final dataset contains feedback for 1,565 samples from StrategyQA and 796 examples for Sports Understanding. In each case, the model was prompted with k in-context examples containing question, answer, and explanation, followed by the test question. It’s worth noting that some examples may have more than one error type.

Feedback 65

Feedback Calibration Benchmark Advertising 65

ChurnZero

OCTOBER 20, 2020

The types of services can be one time (for e.g. implementation, training, workshop) or can be ongoing (for e.g. ongoing training program, technical support services). 5 Head-Turning Examples of SaaS Onboarding that Wowed Their Customers – View these examples of onboarding sequences that you can use as inspiration for your own program. .

Journey mapping 52

Journey mapping Calibration Upselling Technical Support 52

NobelBiz

APRIL 18, 2023

For example, a calling process may include taking the caller through an IVR (Interactive Voice Response System) process or forwarding the call to the correct contact center agent. A well-calibrated IVR system is the cornerstone for intelligent contact center automation. Everything you need to know.

Contact Center 52

Contact Center Interactive Voice Response Management Gamification 52

NobelBiz

MAY 9, 2023

We’ll share valuable insights from one of our workshops featuring two seasoned contact center experts, David Atkinson, and Bradley Butler. For example, Predictive dialers can reduce the time between calls to just 3 seconds, saving an average of 45 minutes per day PER AGENT. If you have 15 agents, that is a total of 11.25

Best practices 98

Best practices Call Center Gamification Contact center software 98