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Improve multi-hop reasoning in LLMs by learning from rich human feedback

AWS Machine Learning

Solution overview With the onset of large language models, the field has seen tremendous progress on various natural language processing (NLP) benchmarks. The final dataset contains feedback for 1,565 samples from StrategyQA and 796 examples for Sports Understanding. The following figure shows the interface we used. Missing Facts 50.4%

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Hyper Efficiency: The Next Frontier in Contact Center Operations Management

NobelBiz

Benchmarking Against Industry Standards Benchmarking against industry standards helps operations managers gauge their team’s performance relative to competitors. Why is benchmarking important? A well-calibrated IVR system is the cornerstone for intelligent contact center automation. Everything you need to know.