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Sunshine Financial ServiceCommitted to Excellence

COPC

s recent move to virtualize a wide range of services including consulting, training and COPC certification. As a diversified BPO, Sunshine Financial Service touches many different industries including finance, telecommunications and IT, among others. consultants delivered a virtual readout of their findings. About Sunshine.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. He is the author and editor of bloggeek.me , which focuses on the ecosystem and business opportunities around WebRTC and telecommunications.

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Is Outbound Telesales Making a Comeback?

Robert Davis

Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well.