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Outsourcing Customer Support to the Philippines: Guide, Trends, and Facts

Select VoiceCom Blog

Partnering with a business process outsourcing (BPO) agency can be one of the best investments you can make. Other than cutting down on your overhead costs, it allows you to focus on your core competencies and ensures business continuity.

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Top 10 Best Practices and Trends in Outsourcing for 2021

Select VoiceCom Blog

Outsourcing is continuously adapting to the ever-changing business landscape. Here are some of the best practices and trends in outsourcing for 2021. The post Top 10 Best Practices and Trends in Outsourcing for 2021 appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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How Outsourcing Your Telemarketing Services to a BPO Company Can Increase Efficiency

Anexa BPO

Business Process Outsourcing in 2020. As we enter the second half of 2020, outsourcing is continuing to attract attention from all kinds of industries – no longer is BPO used only by manufacturing companies. So why are more companies contracting third-party service providers for their telemarketing processes?

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How Outsourcing Your Telemarketing Services to a BPO Company Can Reduce Costs and Increase Business Efficiency

Anexa BPO

Business Process Outsourcing in 2020. As we enter the second half of 2020, outsourcing is continuing to attract attention from all kinds of industries – no longer is BPO used only by manufacturing companies. So why are more companies contracting third-party service providers for their telemarketing processes?

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Outsourcing in 2021 – the Year of BPO Companies

Anexa BPO

According to a recent study conducted by Grand View Research Inc, the global business process outsourcing market size is expected to reach $405.6 Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors.

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Call Centre Data Security: 6 Ways to Protect Customer Data

Select VoiceCom Blog

It has become a commodity for many businesses because of how much it can predict trends and identify opportunities, which brands can use to improve their business processes to stay ahead of the competition. While there are multiple data types, […].

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Post-Pandemic Economy, Trajectory and the BPO (Outsourcing) Company

Anexa BPO

In fact, in most US markets, 20 to 40% of consumers reported using less cash to support their consumer needs – a trend that is likely to continue. Additionally, the banking industry educated its consumers about added value propositions in an effort to raise awareness of the ease associated with their digital processes.