Select VoiceCom Blog

NOVEMBER 11, 2021

The business process outsourcing (BPO) sector is one of the fastest-growing industries in the Philippines. The post 10 Reasons Why the Philippines is the Top Outsourcing Destination in the Globe appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Outsource Consultants

SEPTEMBER 12, 2018

We have seen a demand for nearshore contact center outsourcing locations. These mid-market nearshore contact centers offer a great culture, better CX scores and have the languages covered all with a lower cost delivery model (Up to 50% off U.S. It also makes for solid ROI with outbound sales and telemarketing.

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Select VoiceCom Blog

JUNE 4, 2020

Working with outsourcing companies that operate using outdated technology can be risky for your business. After all, your service delivery could drop if your team and your calls are managed through manual processes and systems — which can make for unhappy customers down the line.

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Quality Contact Solutions

DECEMBER 31, 1969

The CECP certification program includes rigorous instruction and testing to ensure the individual has a thorough knowledge of telemarketing regulations (both U.S. About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions.

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Quality Contact Solutions

DECEMBER 10, 2021

Let them know it’s business as usual, and you’re available and ready to support them.??. Outsourcing Communication. Some small businesses do not want to focus their efforts on marketing or may not have the tools needed to communicate effectively with their customer base, let alone get the attention of prospects.

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Quality Contact Solutions

FEBRUARY 10, 2023

Outsourcing Communication Some small businesses do not want to focus their efforts on marketing or may not have the tools needed to communicate effectively with their customer base, let alone get the attention of prospects. BPOs attract, hire, and train employees for your business, more often than not, at a reduced cost.

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Quality Contact Solutions

FEBRUARY 10, 2023

Outsourcing Communication Some small businesses do not want to focus their efforts on marketing or may not have the tools needed to communicate effectively with their customer base, let alone get the attention of prospects. BPOs attract, hire, and train employees for your business, more often than not, at a reduced cost.

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Global Response

FEBRUARY 13, 2022

BPO call centers: what are they and how can they help your business? Is your business growing exponentially lately—or do you wish it was? Either way, it might be time to outsource your call center. So, what is a BPO call center? Keep in mind, though, that a BPO call center can handle more than simply calls.

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TeleDirect

JULY 22, 2019

From effortless business growth to streamlined customer service, an expertly outsourced call center is the ideal tool to boost productivity. With a powerful contact center in place, businesses can: Handle customer contact initiatives. This process has made us better!”.

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Ansafone

OCTOBER 18, 2022

Equipping a business with the best tools and implementing strategies that work can make all the difference. From strong support teams to streamlined communication channels, there are pillars in which a contact center can balance to ensure their business partners are delivering the best services possible.

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JustCall

MARCH 9, 2023

Given the fact that contact centers are where most of the customer activity happens, this department needs robust tools and solutions to handle the load. To help businesses manage call volumes in addition to keeping their efforts goal-aligned, they can choose from various types of contact center solutions.

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Dialer 360

AUGUST 15, 2018

Excellence is one of the pillars of success in contact center services. When you get a taint on your call center, you have to find that the business firms that are not willing to touch you. For make it clear you have to pull up the benchmark that measures performance at your call center.

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Global Response

MAY 1, 2023

Inbound, outbound, blended, hybrid—navigating the different types of call center models can require its own dictionary. If you’re looking to outsource your call center needs, but aren’t sure which model is right for you—or even what models are available—we’re here to help. This is sometimes referred to as “domestic outsourcing.”

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