Russel Lolacher

JANUARY 8, 2022

In episode one of Relationships at Work, I chat with Leslie O’Flahavan , as we discuss how we communicate with each other in the workplace and how incorporating plain language can benefit your relationships with others. Connect with Leslie on her platforms: Twitter. Or, listen on: Apple Podcasts. PLAY AND SUBSCRIBE.

Employee engagement 45

Employee engagement Personalization Coaching Consulting 45

ProProfs Blog

DECEMBER 24, 2019

So, if you want to be adequately prepared for these situations, read on and collect some of the most reliable customer service script templates for each of them. But there is no harm in receiving assistance on how to polish the art of support with a few examples. Useful Customer Service Scripts Templates And Examples. General Greeting.

Scripts 133

Scripts Sales Customer Service Accountability 133

Nicereply

FEBRUARY 15, 2023

If you’re unsure how to create effective NPS follow-up questions, we’ve made these expert tips on creating and customizing efficient NPS follow-up questions for your company. They’re not open-ended, don’t ask for explanations or reasons, and don’t ask for more than one answer.

Surveys 52

Surveys Feedback Customer Experience Sales 52

Freshcaller

SEPTEMBER 14, 2018

No one faces the wrath of irate callers better than a call center agent. And that’s exactly why they’d have some of the best secrets to share when probed on the call center skills that have helped them come a long way. We got Harish, the Head of Customer Support, Freshcaller to open up on his journey in customer support.

Call Center 45

Call Center Personalization Customer Support B2B 45