Call Experts

OCTOBER 5, 2023

To ensure you choose the right one for your business, whether it’s a contact center for lawyers or the medical field, it’s essential to consider several key factors. In this blog, we’ll explore everything you need to know about call centers and those factors to help you make an informed decision.

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Call Experts

APRIL 8, 2024

To ensure you choose the right one for your business, whether it’s a contact center for lawyers or the medical field, it’s essential to consider several key factors. In this blog, we’ll explore everything you need to know about call centers and those factors to help you make an informed decision.

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VocalCom

JULY 2, 2020

Equipped with the right technology, the agent will be able to get access to the insights required to offer a personalized experience and increase customer satisfaction and loyalty. The post The New Super-Agent appeared first on Vocalcom Blog. To find out more: www.vocalcom.com.

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VocalCom

APRIL 14, 2020

SABESP uses Vocalcom Contact Center solutions for both voice and digital channels in their contact centers, but also for their multiple face-to-face agencies managing in-person customer care service for 400 cities throughout the São Paulo state.

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Balto

DECEMBER 5, 2022

It also identifies security measures that protect a customer’s personal information electronically. Those may include calls, records, notes, and all information shared among your contact center solutions with your EHR or Emergency Medical Services software systems. Expedited Patient Services. Omnichannel Presence.

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call center software Healthcare Call Center Contact center software 52

Aspect

JULY 10, 2018

These platforms allow enterprises to: Deliver remarkable customer experiences. Have a multichannel choice, Omnichannel experiences. Offer a compliant proactive outreach and high-touch customer care. Benefits of an AI-based Contact Center Solution go beyond CX. appeared first on Aspect Blogs.

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JustCall

APRIL 5, 2023

JustCall vs 8×8 is just another one of such conundrums where the long list of features and functionalities makes it difficult to tell which solution is right for you. This blog dives deep to pull out insights that help you choose. Ensure that the location you select for your contact center resonates with your customer base.

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