ai-collections-how-technology-can-help-organizations-adapt-to-change-fast Blog Related Topics 
ShepHyken
AUGUST 23, 2019
How can you meet these potential consumers’ needs? This means that customers can check your product’s features on social media, request prices via email, and purchase through your sales chat. There’s one need that is still among us despite constant changes: customers want an integrated shopping experience.
AWS Machine Learning
FEBRUARY 13, 2024
You can also buy from their physical stores and vending machines. In this post, we discuss how BigBasket used Amazon SageMaker to train their computer vision model for Fast-Moving Consumer Goods (FMCG) product identification, which helped them reduce training time by approximately 50% and save costs by 20%.
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Lumoa
JULY 17, 2023
Embracing new technology solutions and digitizing customer experience has become a crucial part of this evolution. If you’re wondering how to get started with your digital transformation and what aspects to prioritize, this article is the perfect starting point! It is no longer a competitive advantage but a necessity.
Comm100
AUGUST 8, 2022
Customer service is an always changing landscape. While many aspects of providing excellent customer service have held true over decades, the reality is that customer expectations have grown and shifted with technology. Reinforcing this, a 2022 research study found that 72% of an organization’s customer interactions are now digital.
Callminer
AUGUST 1, 2017
To gain some insights into the strategies and tactics call centers can use to boost efficiency and arm you with effective strategies you can put to use, we reached out to a panel of call center experts , managers and leaders and asked them to answer this question: “What is the most effective way for a contact center to increase efficiency?”.
Global Response
MARCH 27, 2023
How can you convince your organization to invest further in customer service, and what can you do to improve it effectively? Keep reading to see the tactics, and get expert advice on how to implement customer-focus throughout your entire organization. However, that’s often easier said than done.
OctopusTech
SEPTEMBER 29, 2022
However, finding the most suitable customer support software can be challenging as most of them have the same attributes that let you achieve similar goals. However, finding the most suitable customer support software can be challenging as most of them have the same attributes that let you achieve similar goals.
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