Anexa BPO

FEBRUARY 17, 2023

In today’s competitive business world, customer experience (CX) has become a critical component of any successful business strategy. Data, data, and more data Your B2B CX strategies need to be built on data – consistent, comprehensive, and connected. These initiatives should be well-defined, to the point and compelling.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

MAY 16, 2022

As work from home and remote delivery become the new norm, organizations need to analyze their location strategy and address issues of cost and access to the right talent. Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents. And e-commerce? We were made for that.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing Morale 52

Anexa BPO

SEPTEMBER 13, 2022

Let’s look at some of the strategies employed by newer eB2B operators. They will focus on solutions that solve customer pain points, as well as help in the development of the digital maturity of retailers. Contact Anexa today to see how we can support all of your customer-centric activities. And e-commerce?

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Anexa BPO

SEPTEMBER 5, 2021

Outsourcing your critically important customer-centric processes to a company that specializes in customer-centric service is a no-brainer. So how can a BPO / outsourcing company like Anexa impact your company’s ability to harness this potential? And e-commerce? We were made for that.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40