Customer Insights Shape Your Firm’s Growth Curve
ClearAction
MAY 26, 2023
This is especially powerful, because customers say: “I was trying to do X, but then Y happened, and now Z is my consequence.” You’ll rarely get that from surveys. Unless this is harvested, your big data is lacking rich, vital insights. ” Wow! It abounds in almost-free VoC. This is CX Intelligence.
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