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May 19 – Customer Success Jobs

SmartKarrot

Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Work with the Talent Directors to identify client opportunities and support commercial conversations. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Increases revenue potential. Create a searchable knowledge base for users on your site and optimize it for external search engines, like Google and Bing. Integrate your knowledge base.

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How Q4 Inc. used Amazon Bedrock, RAG, and SQLDatabaseChain to address numerical and structured dataset challenges building their Q&A chatbot

AWS Machine Learning

A well-engineered input prompt that is tailored to the model’s preferred syntax highly impacts both the quality and performance of the output. A well-engineered prompt, along with an optimized I/O token size, can improve the model response time. All the input elements combined are considered as the model input prompt.

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