Remove Best practices Remove Engineering Remove Revenue potential Remove Upselling
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May 19 – Customer Success Jobs

SmartKarrot

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Increases revenue potential. Upsell or cross-sell customers on your offers. Best Practices for Automating Customer Service. What Is Customer Service Automation?