Best practices Customer retention Strategic Value Surveys 
Education Services Group
JULY 7, 2020
Now, every Customer Success organization should make friends with revenue, whether or not your services have been directly monetized. Tying CS to your company’s strategic growth is the best way to ensure that leadership understands and embraces the company-wide strategic value of CS.
ChurnZero
JANUARY 4, 2019
So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. More and more, customers are seeking out companies that share their values.
ChurnZero
JANUARY 4, 2019
So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. More and more, customers are seeking out companies that share their values.
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