Best practices Customer retention industry standards Upselling 
Hodusoft
AUGUST 8, 2024
In this blog post, we have discussed inbound call centers in the context of e-commerce, the difference between inbound and outbound call centers, the benefits of inbound call centers for e-commerce companies, important metrics for inbound call centers, and best practices for managing inbound call centers in e-commerce companies.
SmartKarrot
FEBRUARY 9, 2024
Sunil emphasized the importance of delivering value right from the onboarding phase, aligning with industry best practices. This strategic focus on the initial stages of customer engagement sets the foundation for a successful long-term relationship.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SmartKarrot
MAY 21, 2021
Apply here: [link] Role: Director, Customer Success Location: Raleigh, NC, US Organization: insightsoftware As a Director of Customer Success, you will drive Customer Success outcomes. Lead your team to deliver outstanding experiences that drive strong customer retention, expansion, adoption, and referrals.
Totango
JANUARY 10, 2024
The goal is then to use these insights proactively to build cross-collaborative nurture strategies that will promote customer satisfaction, retention, and growth. Waystar has found that measuring against this baseline of performance throughout the entire customer journey has been beneficial not only to CS but to sales as well.
Education Services Group
JULY 29, 2020
Do use a mix of both brand and personal communications When I say brand communications, I mean messages that are delivered to customers on behalf of your entire company, or a department within the company (like Customer Success or Product). Examples would be monthly product updates, quarterly newsletters, or upsell campaigns.
Expert insights. Personalized for you.
52 
Let's personalize your content