Monet Software

MARCH 26, 2020

We ask what data is important to you for migration and offer consulting services to help you determine what data needs migrating to achieve your business goals. How are you using your quality program for scoring and coaching, and what will those features look like once in the cloud? At Verint, we offer a selective move of data.

Coaching 71

Coaching outsourcing Strategic Value Enterprise 71

SmartKarrot

NOVEMBER 8, 2022

Role: Global Head of Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Heimdal As a Global Head of Customer Success, you will lead a team of Customer Success Team Leads, and share value-based best practices across the team. Recruit, hire, mentor and coach Customer Success team members.

Coaching 19

Coaching Customer advocacy SaaS Strategic Value 19

SmartKarrot

DECEMBER 29, 2020

Role: Director of Customer Success Location: Remote, United States Organization: Tealium As a Director of Customer Success, you will lead, coach and mentor a team of 5 – 7 Customer Success Strategists of varying levels. Manage your high-value customers to identify whose usage of LimeSpot products can be improved.

Best practices 10

Best practices Strategic Value Accountability Coaching 10

ClearAction

OCTOBER 10, 2017

In my 2015 Customer Experience Transformation talk show with Eric Wansong, VMware’s Vice President of Customer Advocacy, he explained how his team adds strategic value across all company departments. These firms comprised the best-practice profile in the four-year study conducted by ClearAction.

B2B 83

B2B Customer Experience Customer advocacy Best practices 83