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What Makes Outsource Telemarketing Supervisors Successful?

Quality Contact Solutions

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. I will never forget the first time I received feedback on an outbound call from my supervisor. Communication: ?

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How Can I Reduce Labor Costs for My Business?

Quality Contact Solutions

With nearly three decades of call center experience, Chris is a proven professional with in-depth knowledge of inbound and outbound operations. Reducing labor costs doesn’t have to be complicated. Quality Contact Solutions can help. . Learn More.

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How to determine your wildly important goal for your inbound call center

Quality Contact Solutions

Everything starts with assisting our clients with identifying their wildly important goal for their inbound call center campaign. With nearly three decades of call center experience, Chris is a proven professional with in-depth knowledge of inbound and outbound operations.

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7 Ways To Evaluate Outbound Call Center Teams

Quality Contact Solutions

Michelle has over 25 years of call center experience, of which the last eight have been with QCS. Michelle Perry is an Operations Manager for Quality Contact Solutions with primary responsibilities, including overseeing the daily operations of client programs and agent success.