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Gone Virtual: Recap of the CETX Conference

Callminer

While it may not have been our typical, in-person experience filled with cocktail hours and outdoor activities, there was no shortage of entertainment and powerful and engaging insight from the customer experience (CX) and contact center industry’s most influential leaders, and hands-on practitioners. The great online kick-off.

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How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

AWS Machine Learning

This included visual reports through dashboards such as marketing promotion effectiveness, app engagement metrics, and trending shows. ML experimentation – Enabled downstream Amazon teams to use this data to support experimentation or generate predictions and recommendations. Data Engineer for Amp on Amazon. Conclusion.

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How Amp on Amazon used data to increase customer engagement, Part 2: Building a personalized show recommendation platform using Amazon SageMaker

AWS Machine Learning

The system also scales well for the unpredictable loads created by well-known show hosts or marketing campaigns that could generate an influx of users. She assists customers in adopting best practices while deploying solution in AWS, and is a Analytics and ML enthusiast. Data Engineer for Amp on Amazon.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

Fine-tuning the model on custom fashion data such as fashion images along with text describing the attributes of fashion products can be used to generate metadata that then improves a user’s search experience. Marketing – Another use case of image search is digital asset management.

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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

The SWPP Annual Conference will provide multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food, exciting entertainment, and spectacular fun! Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. See the Industry Events best fit to your needs here.

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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The applications also extend into retail, where they can enhance customer experiences through dynamic chatbots and AI assistants, and into digital marketing, where they can organize customer feedback and recommend products based on descriptions and purchase behaviors. Outside of work, he enjoys reading and traveling.

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Revolutionizing Communication: Unleashing the Power of the Best Artificial Intelligence Chatbots

SmartKarrot

It is a versatile chatbot capable of answering a wide range of questions and engaging in natural language conversations on various topics, including but not limited to education, entertainment, and technology. Like what you are reading?