Benchmark Presentation Technical Support Virtual Agent 
JustCall
AUGUST 10, 2022
Setting up might require technical support. Advanced analytics : The data visualization and analytics feature make it easy to present your team’s results and make real-time decisions. Intelligent routing – Calls can be routed based on caller data, IVR selections, agent skills, calling hours, and so on. Image Source.
RichCall
SEPTEMBER 13, 2017
Check out what recent reports and experts suggest, and take part in a contact center benchmarking survey to get more accurate data on the current contact center trends. Global Contact Centre Benchmarking Report, Dimension Data 2017. Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016.
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