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How Can Colocation Data Centres Improve Customer Experience Levels During COVID-19?

CSM Magazine

But it isn’t just personal internet use that data centres provide the infrastructure for. Banks processing payments, the government making online announcements and educators teaching online classes – whatever is being done with the use of an internet connection in the UK, most likely one of the UK data centres is being utilised.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This can either be performed by an in-house team under a separate unit within a company or by hiring a third-party company who is specialized in this activity.