TechSee

FEBRUARY 12, 2018

Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices. Immerse technologies provide the ability to interact and communicate with the virtual environment. AR has been especially beneficial in the technical suppor t domain.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

TechSee

FEBRUARY 12, 2018

Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices. Immerse technologies provide the ability to interact and communicate with the virtual environment. AR has been especially beneficial in the technical suppor t domain.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

JustCall

APRIL 5, 2023

Companies looking for VoIP solutions will not have to break the bank while choosing JustCall. This heavy-handed focus can be particularly useful to businesses operating in highly regulated industries such as healthcare, BFSI (banking, financial services, and insurance), information technology, and more. How has it done so?

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

RichCall

SEPTEMBER 13, 2017

personalization. As people switch from phones to other channels, companies need to work on integrating human approach to their CX robotics: Companies start focusing on channels that provide robotic customer support with a human touch, according to the Global Contact Centre Benchmarking Report, Dimension Data 2017. of companies.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64