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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

AR has been especially beneficial in the technical suppor t domain. Providing the ability to visually overlay instructions and imagery is a game-changer in the efficiency of remote technical support. Virtual agent exhibitors at MWC 2018: Nuance. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

AR has been especially beneficial in the technical suppor t domain. Providing the ability to visually overlay instructions and imagery is a game-changer in the efficiency of remote technical support. Virtual agent exhibitors at MWC 2018: Nuance. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

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JustCall vs Talkdesk: An In-Depth Comparison 

JustCall

Companies looking for VoIP solutions will not have to break the bank while choosing JustCall. This heavy-handed focus can be particularly useful to businesses operating in highly regulated industries such as healthcare, BFSI (banking, financial services, and insurance), information technology, and more. How has it done so?

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

The contact centre will support this by providing hints, tips, education and technical support. Ӊ۪ Those contacts that remain, will be complicated, complex and require a significantly different profile, than the typical customer service or technical support agent that exists in most centers today.