Callminer

NOVEMBER 25, 2019

Fortunately, with a number of useful tools and techniques, team leaders can effect meaningful change based on observable and trackable data. However, the exact tools and approach you employ at your call center for this purpose should align with your center’s mission and personnel.

Best practices 182

Best practices Call Center Metrics Average Handle Time 182

JustCall

OCTOBER 22, 2020

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. Think of the outbound sales campaigns as the manufacturing process. Real-estate agents can access pre-written scripts to back up their pitch.

Real estate 76

Real estate CRM Banking Outbound sales 76

Pointillist

JULY 25, 2018

Pointillist Web Tag and Mobile SDK: Pointillist’s journey tracking tools can be readily instrumented on your website and in mobile apps for any platform. Pointillist Web Tag and Mobile SDK: Pointillist’s journey tracking tools can be readily instrumented on your website and in mobile apps for any platform. How can it help our business?

Analytics 43

Analytics Metrics Government Journey mapping 43