JustCall

FEBRUARY 17, 2022

Sales Dialers drastically reduce common human errors that happen when dialing manually. You or your team members may misdial, call up the same person twice, overlook a number that was supposed to be contacted, or punch in the wrong number from your spreadsheet. Banking – credit card sales – Predictive Dialer.

Sales 104

Sales Abandon rate Real estate voip 104

Global Response

DECEMBER 21, 2022

For call centers that don’t handle outbound sales, a QA process can also be useful for any inbound sales—whether that’s a customer upsell, upgrade, or renewal; a recommendation for a product the customer inquires about; or another type of sales activity. FinTech, banking, healthcare, transportation, etc.)

Call Center 62

Call Center Outbound sales Feedback Best practices 62

OctopusTech

SEPTEMBER 9, 2023

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? In-house team members always try to resonate with the voice of their brand as they know how to solve customer issues in an efficient manner by providing them with personalized services.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Tethr

MARCH 22, 2021

In this study, we built a predictive sales model, where we looked at B2C sales performance, specifically in inbound sales conversations. So that could be B2C sales, it could be B2B, but it could also be as simple as calling a mobile carrier to get a quote on a mobile plan. . Why do this research at all?

B2C 112

B2C Sales Inbound sales Upselling 112