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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

The increased focus on channel enablement aligns with the booming Contact Center as a Service (CCaaS) market, which Gartner projects reaching $17.9 She successfully pioneered a large partner program at Cisco Systems and developed extensive go-to-market partner practices across various IT companies. www.empirix.com.

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Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture

CSM Magazine

.” The partnership will ensure the seamless delivery of real-time recorded audio and video conversations captured from the RingCentral platform for organizations in highly regulated industries such as Financial Services and Healthcare. ” About Red Box. . ” About Red Box.