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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

The VoIP uses are wide and extensive, playing a game-changer in voice communications. The VoIP phone expands your business communication capabilities and ensures business continuity with internet-based calling. In fact, it solves all analog phone incompetencies that once pestered sales and customer support teams. .

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Give your real estate business an edge with SMS Bot

JustCall

In real estate, simply generating leads is just not enough. It is important to recognize each and every lead as a customer. However, the issue arises that these leads can come to you in real estate at any time of the day. What is a real estate SMS bot? How is it relevant to the real estate industry?

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25 Call Center Technology Trends to Watch in 2021

Callminer

“So, a major necessity of the changing customer service landscape in 2021 is remote support technology. That is, any technology that enables agents to connect with customers remotely.). For instance, cloud VOIP systems, live chat software, video consultation, asynchronous messaging, SMS service lines, and so on.