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Bank Branch Innovation Like Never Before: 5 Brands Redefining Tradition

Avaya

Sources like CNBC and The Telegraph predict that the retail bank branch will die within the next decade. In fact, the market is heading towards bank branch innovation unlike anything we’ve ever seen. Traditional vendors must now compete alongside newer digital-only banks like Ally in the U.S., In Italy, banks like CheBanca!

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Messaging applications. TBCASoft, Inc.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Messaging applications. TBCASoft, Inc.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

CEM 7th Annual Customer Experience Management Banking Summit April 10 – 12, Vienna. Monetising Big Data in Telecoms World Summit 2018 April 23 – 24, Singapore. This year’s Summit will host speakers from the world’s leading companies. HDI 2018 – Conference and Expo April 10 – 13, Las Vegas, NV.

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Top 20 SaaS Companies in Brazil

SmartKarrot

Its main goal is to assist businesses in managing their financial routines and optimizing procedures such as accounting, stock, banking, and electronic invoicing, among other things. Neoway is a market intelligence and Big Data platform that provides companies with important insights to help them grow. Wabbi Software S.A.,

SaaS 10
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Using Artificial Intelligence to Build a Great Future for CX

CSM Magazine

Royal Bank of Scotland manages 17 million customers but managed to raise its Net Promotor Score by 18 points unanimously after deploying AI while US telecommunications giant Sprint achieved a 14% increase in customer retention in just six months, simultaneously overcoming an industry-high in turnover rates.