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BPO Services: What’s the Advantage?

Quality Contact Solutions

At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Speak to our sales team.

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Quality Contact Solutions hires a new Vice President of Operations

Quality Contact Solutions

Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE). November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc.

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Getting Closer to The Customer

Anexa BPO

If “business” is the process of buying things, selling things and engaging with customers, CX is providing compelling experiences that make those customers want to engage with you, buy from you, and buy again. No More Silo: This business model will only impede your progress on the CX journey. But let’s focus on B2B.

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What Is Appointment Setting?

TeleDirect

Consider the benefits of someone following up with your clients and setting appointments, readying your sales team to follow through and close the deal. We’ve been doing this for 25 years, starting as an eight-seat answering service and working our way up to a national business process outsourcer and industry-leading call center.

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5 Effective Small Business Marketing Strategies You Need for 2022

Quality Contact Solutions

Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Supporting Your Sales Team. Keep your sales team focused on existing?