TeleDirect

DECEMBER 14, 2023

We’ve been doing this for 25 years, starting as an eight-seat answering service and working our way up to a national business process outsourcer and industry-leading call center. Our B2C and B2B appointment-setting services are designed to instill confidence in your services or products. What makes us pros?

Business Process Outsourcing 62

Business Process Outsourcing outsourcing B2C B2B 62

Quality Contact Solutions

DECEMBER 10, 2021

Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Of course, that’s just their salary, but what about the overhead??. BPO’s offer?

Marketing 98

Marketing outsourcing Telemarketing Call Center 98

Quality Contact Solutions

FEBRUARY 10, 2023

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Even though they aren’t each busy with calls 8 hours during the day, you need to have a bit of a buffer when calls overlap. Overhead is part of the inclusive cost.

Marketing 52

Marketing Telemarketing outsourcing Call Center 52

Quality Contact Solutions

FEBRUARY 10, 2023

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Even though they aren’t each busy with calls 8 hours during the day, you need to have a bit of a buffer when calls overlap. Overhead is part of the inclusive cost.

Marketing 52

Marketing Telemarketing outsourcing Call Center 52

Global Response

JANUARY 9, 2023

Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. B2B—or Business-to-Business—customer service refers to selling and customer service that happens between two businesses.

B2B 62

B2B B2C Customer Service Self service 62