Anexa BPO
SEPTEMBER 13, 2022
With options such as online ordering and delivery, the B2C model has been fundamentally reshaped. trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. That’s about to change. With a market share of $2.8
IdeasUnlimited
APRIL 21, 2022
Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Because of this, it’s important to have the right person in-charge of your live chat. Therefore, you need to have bilingual agents ready to handle online chat when needed.
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