Remove B2C Remove Bilingual agents Remove Customer Service Remove Personalization
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The New Player in Town – eB2B Platforms

Anexa BPO

With options such as online ordering and delivery, the B2C model has been fundamentally reshaped. trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. That’s about to change. With a market share of $2.8 And e-commerce? We were made for that.

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What Pain Points do Customers Experience with Live Chat?

IdeasUnlimited

Customer service continues to be a key factor in the success for most businesses. Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Customers are the most crucial aspect of any successful business.