3 Easy Ways To Improve Schedule Adherence
Playvox
JULY 6, 2022
Does it meet your agents’ needs? Does it have the right tasks at the right times? Will customers get service in the time they expect ? Even when you get it all set, making sure agents stick to your carefully crafted schedule can be a challenge. Related Article: 5 WFM Scheduling Tips to Make the Most of Your Agents.
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