6 Customer Service Goals That Matter Most in 2023
Global Response
JANUARY 23, 2023
Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” For example, if you want to improve customer satisfaction , you can measure that by tracking CSAT metrics. Measures can take the form of simple numbers, percentage growth rates, or other metrics.
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