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Enterprise Contact Center Solutions: A Game Changer

NobelBiz

Brad Dashnaw is the CEO of one of the top companies in the Digital Marketing space for Higher Education and Automotive Companies with over 4,000+ succesful clients. We were able to train people easily, and deploy it to their computers in their home offices to keep productivity going!” All enabled by NobelBiz leading contact center technology.

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KPIs for call centers: 8 critical metrics to track

Global Response

By determining and tracking KPIs for your call center, you can better understand what’s working and what’s not working in order to achieve your goals and drive results for your company and sales. In order to drive loyalty and increase sales, this consumer services brand wants to focus on improving their customer service experience.

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

Chilean vendors have helped many Fortune 500 and Fortune 1000 companies with their outsourcing strategies by providing high-quality customer experiences and first-class sales tactics. These vendors have experience with a variety of industries, including: Automotive. Live chat support. Sales and up-sells. Communications.