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What are the Benefits of an Inbound Call Center?

Global Response

Who Needs Inbound Call Centers? Luxury brands leverage inbound contact center services to promote the VIP-level service of buying their brand – both as an inbound sales call center and customer support. They’re webchats, emails, texts, and social media messages.

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Indiana Telemarketer Registration Update

Quality Contact Solutions

Did you know that if you employ a telemarketing or call center firm for making outbound telemarketing sales calls or handing inbound sales calls, your company is most likely also required to register as a telemarketer in the state of Indiana? B2B outbound telemarketing is now covered by the law.

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Best Telemarketing Companies Focus on Their Niche

Quality Contact Solutions

QCS has 70+ employees working on behalf of this client on a daily basis, including outbound sales, inbound sales, inbound customer service and inbound technical support. Successful Outsource Telemarketing using Call Blending. Why Outsourced Telemarekting With Owner-Operators is Best.

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What is a call center?

Global Response

Inbound call centers: Inbound call centers focus exclusively on inbound customer calls. Inbound call centers are most commonly focused on customer service, technical support, inbound sales calls or product upgrades, or other general inquiries. Inhouse vs. outsourced call centers.