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Indiana Telemarketer Registration Update

Quality Contact Solutions

Did you know that if you employ a telemarketing or call center firm for making outbound telemarketing sales calls or handing inbound sales calls, your company is most likely also required to register as a telemarketer in the state of Indiana? B2B outbound telemarketing is now covered by the law.

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What is a call center?

Global Response

Inbound call centers: Inbound call centers focus exclusively on inbound customer calls. Inbound call centers are most commonly focused on customer service, technical support, inbound sales calls or product upgrades, or other general inquiries. Inhouse vs. outsourced call centers.