Global Response

FEBRUARY 13, 2022

What are your company values that need to be reflected in a call center? Global Response offers a wide range of services and call center solutions for businesses looking for a human-centered approach to customer service powered by the best in tech and strong data analytics.

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NobelBiz

JANUARY 16, 2024

Brad Dashnaw is the CEO of one of the top companies in the Digital Marketing space for Higher Education and Automotive Companies with over 4,000+ succesful clients. All enabled by NobelBiz leading contact center technology. Choosing the right call center solution is crucial for handling both inbound and outbound campaigns effectively.

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Call Center Interactive Voice Response Contact Center Inbound sales 52

TechSee

AUGUST 7, 2018

Automotive : Car manufacturers have utilized AR capabilities to acquaint prospective buyers with an overview of the vehicle via a visually immersive experience. Using an AR app allows them to project the sofa in 3D at full-scale, clearly showing them that the item is suitable for their room.

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Sales Automotive B2B Entertainment 95

NobelBiz

FEBRUARY 13, 2024

Call Whispering Call whispering allows supervisors to coach agents during live calls by providing them with information or advice without the customer hearing, improving the quality of service in real-time. Call whispering is not just a feature; it’s a strategy for excellence.

call center software 59

call center software Call Center Interactive Voice Response Contact Center 59

ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution.

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CRM Automotive Call Center Transportation 52

Global Response

FEBRUARY 13, 2022

If you’re using a contact center solution with a centralized CRM or customer communication source, there’s even more data to keep track of. Customer data is important for any business, of course, but it’s even more important for financial and banking institutions, automotive businesses and healthcare providers.

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Call Center Interactive Voice Response outsourcing Contact Center 62

Fenero

SEPTEMBER 15, 2018

Empowering agents off their phones, along with virtual call center solutions , to help improve processes can show a hugely positive impact on agent turnover. Empowering them to use their experience and knowledge to come up with better strategies and ideas can improve both processes and employee retention.

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