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How can you measure customer satisfaction?

ViiBE Blog

How can you measure customer satisfaction? CRM , Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Consequently, detractors are unsatisfied customers who may potentially damage the company’s name, brand image, and future growth through spreading bad feedback.

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What is the purpose of customer experience management?

ViiBE Blog

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. This shows the company’s commitment to understanding customers, engaging with them and prioritizing those important one-to-one interactions in real time. ViiBE Blog.