Article Complaint resolution Government Personalization 
HGS
MAY 27, 2015
In a recent article, Vicki Jenkins , principal analyst at Nelson Hall, referenced how HGS’s Customer Excellence Centre London is delivering customized customer support programs capitalizing on location and demographic advantages. The contact center’s location, to a large extent, governs its ability to provide complex support services.
Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Have some compassion for the real person on the other end of the telephone line or your social media post and you may get more swift and compassionate action. Know your rights. Read it in advance of traveling.
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Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Have some compassion for the real person on the other end of the telephone line or your social media post and you may get more swift and compassionate action. Know your rights. Read it in advance of traveling.
Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Have some compassion for the real person on the other end of the telephone line or your social media post and you may get more swift and compassionate action. Know your rights. Read it in advance of traveling.
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