HGS
MAY 27, 2015
In a recent article, Vicki Jenkins , principal analyst at Nelson Hall, referenced how HGS’s Customer Excellence Centre London is delivering customized customer support programs capitalizing on location and demographic advantages. The contact center’s location, to a large extent, governs its ability to provide complex support services.
Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution.
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Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution.
Teresa Allen
JUNE 1, 2017
Whether you are flying on an airplane or buying groceries, there are certain implied and government regulated consumer rights. Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution.
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