How to Capture Customer Feedback Using Nicereply
Nicereply
JULY 9, 2020
Nicereply helps businesses collect feedback related to the three most common customer service metrics: Customer Satisfaction (CSAT) – CSAT measures a customer’s feelings regarding a recent interaction. You can find tons more information on each of these metrics on Nicereply’s website. Once you’ve chosen the metric (or metrics!)
Let's personalize your content