Understanding Spearline Post Dial Delay (PDD)
Spearline
DECEMBER 23, 2021
The standard definition of PDD can be defined as: “the time or delay that occurs from the time a number has been dialed, until the caller or called party hears ringing.” Spearline replicates the exact flow your customer experiences when they place a call. What is post dial delay (PDD) ?
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