JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

JustCall

APRIL 9, 2024

These features allow you to analyze call recordings , identify potential coaching opportunities, and provide targeted feedback. Collaboration functionalities: Look for collaborative sales features like call recording , whispering, and internal conferencing. Custom integrations and workflow automation with public API.

voip 40

voip Sales Scripts CRM 40

JustCall

APRIL 18, 2023

As a starter, tool integration synchronizes customer information, automates specific tasks, and unifies call center processes. Call Whispering Coach your reps during live calls when the deal is going south. Coach them in real-time with an endless feedback loop.

call center software 52

call center software Call Center call center solutions Enterprise 52

JustCall

FEBRUARY 6, 2023

All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Call analytics helps improve customer engagement and create better sales and marketing opportunities when used well. Its offerings fuse outbound, inbound, and omnichannel call flow.

voip 52

voip Interactive Voice Response CRM Contact Center 52

JustCall

APRIL 5, 2023

Feedback on Five9 from Real-World Users Five9 Pros Five9 Cons Deployment is quick The software can be complex to use Feature-rich platform The platform sometimes encounters lag when loading and in between calls Prebuilt integrations with popular software like Slack, Zoom, etc. It provides open APIs and comes with 1,000+ prebuilt integrations.

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

APRIL 3, 2023

It also offers employee coaching tools and an employee directory to help businesses streamline their onboarding process. It provides a suite of APIs and SDKs for developers to add communication functionality to their applications without the need for complex infrastructure (or expertise.) G2 Rating: 4.4 G2 Rating: 4.5

Interactive Voice Response 52

Interactive Voice Response Enterprise Analytics call center software 52

JustCall

MARCH 23, 2023

Conversation intelligence- Track and analyze all conversations with in-depth customer and coaching insights. With JustCall IQ, a conversation intelligence platform by JustCall, you can generate sentiment analysis, live call transcriptions, and real-time prompts to make customer interactions more meaningful.

Interactive Voice Response 52

Interactive Voice Response call center solutions CRM Contact Center 52